IS SHIPPING FREE?

Shipping is free WORLDWIDE on most items. On some items, we have Free Shipping for Over 500Rs.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from a different warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 4-5 Days for your order to arrive to the Metro Cities (varies from product to product). Other Cities can take an estimated 6-7 Days (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Returns 
Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

We have two types of returns Policy. Please chose the return type from below.

Self Return - You have to send the product to our warehouse through any courier. Once we receive the product and verify, We will process the full refund. ( You have to send the package to us with a trackable courier along with all original packing to the address below)

Return Address- Anurag Enterprises, Plot Number 12, S.P Timber Market, Opp Reliance Petrol Pump, Kongoan, Kalyan-Bhiwandi Road, Kalyan, Thane Maharshtra, 421311

Company Return - We will arrange the pickup from your address. Once we receive the product and verify it, We will send you 60% of your order amount as a refund. ( We can not refund shipping and handling fees)

Please reply with the same email with the details below.

Your Order ID -

Return Type - 

Refund Method -  PhonePe, Google Pay (UPI ID) or  Bank Transfer

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

The number of days taken to process the refund and credit the amount to the customers bank account will be 3-4 working days.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

Additional non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 

To complete your return, we require a receipt or proof of purchase. 

We will check each product before shipping so we can make sure we are giving exactly what we are displaying.